SurveyMonkey
Basics
Website | |
Description |
|
Login type/Authorization method | Shared sign-on |
Training contact |
Contract details
Renewal date | Aug 2, 2024 |
Contract amount | $418.56 |
Contract type | Annual User license |
Payment method | Credit card |
Internal contract contact | |
Number of users | 3 |
Number of seats | 3 |
Quarterly system performance scorecard
Financial | |
|---|---|
Actual Price per User | $139.52 |
Effective Price per User | $139.52 |
Quarterly Loss | $0 |
Grade | 100% |
Customer | |
|---|---|
Customer Satisfaction | 60% |
Ease of Access | 100% |
Quarterly Jira Tickets | 0 |
Grade | 80% |
Internal | |
|---|---|
Quarterly Support Tickets | 0 |
Quarterly Errors | 0 |
Quarterly Updates | 0 |
Grade | 100% |
Learning & Growth | |
|---|---|
Program Admins | 1 |
Number of Trained Users | 0 |
Update Notifications Sent | 0 |
Grade | 50% |
Quarterly System Grade | B- |
|---|
User experience survey findings
Low survey participation
Best feedback: The only complaint I have is that only two users can be logged in at a time. A couple of times I've been logged out mid-project and not all of my work saves. It also can make a quick reference to a past survey take twice as long if you're not already logged in.