Databox

 Basics

 Contract details

 Users

Quarterly system performance scorecard

User experience survey findings

• Majority of survey participants have not had training in Databox - We have an account manager who can do an in-depth training for us

  • I would appreciate some learning resources for Databox

  • I find it confusing to use but would love to learn

• Feedback on features that could make user experience better:

  • Allow the option to change the text size beyond the few options available

  • Larger range of color schemes for tables

  • Allow for static measures

  • Add more metrics to the integrations with Pardot and Salesforce

  • Add integrations with sites that we use (i.e. ReachDesk, HubEngage, ChampSpot, ZoomInfo, etc)

  • Eliminate UI bugs creating errors when creating or updating metrics

  • Automatically detect changes in data on a Google Sheet, no matter how far down the sheet it is (currently the change will no register if it occurs past row 500)

  • Allow metrics to be created without being tied to a date field if you choose (it should be an option since not all the data we want to show is date specific)

  • Add a toggle option to turn off the grid lock, allowing users to freely size the data blocks

  • Easier integration, better out of the box metrics

  • Automation for things like Hubengage to Databox. We should not have to manually update a spreadsheet and then manually connect it to another app with Zapier or another bot