{"xsrfToken":"86f7d079329769f6d92d63bf8d0c458e3c539530_lout","branding":{"id":"2","key":"digsvc","name":"Digital Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/29ce371a-d9b4-4128-99fb-8701e8dedeaa/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMDQ1ODM2NS00Yjg5LTRkYjctYjY1Ny1iYzY0OTQzMjc0ZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI5Y2UzNzFhLWQ5YjQtNDEyOC05OWZiLTg3MDFlOGRlZGVhYSI6WyJyZWFkIl19LCJleHAiOjE3NDM5MDkxNzEsIm5iZiI6MTc0MzkwODU3MX0.w1cCvDjAetr0Hcsvnp6WOxjcxpxsyurZ-_PtlzFNpWg&client=10458365-4b89-4db7-b657-bc64943274e7&mode=fit","logoId":"29ce371a-d9b4-4128-99fb-8701e8dedeaa","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Commercial Excellence Support Portal","sharedPortalName":"ComEx Support Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Commercial Excellence Support Portal","sharedPortalName":"ComEx Support Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0c2232","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"digsvc","projectId":10035,"serviceDeskId":2,"name":"Digital Support","description":"<p>Select this option for all requests related to access and troubleshooting of Commercial Excellence programs and applications.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"55","name":"Employee offboarding","descriptionHtml":"","callToAction":"Employee offboarding","introHtml":"<p>Please use this form to submit requests to remove employee access to Commercial Excellence programs.</p>","icon":10467,"iconUrl":"https://greatdane.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[2],"key":""},{"id":"54","name":"New user onboarding","descriptionHtml":"<p>Please send any new users needed in Salesforce or Account Engagement to salesforce@greatdane.com. Miro is now managed by IT. For new Miro users, please submit an IT ticket.</p>","callToAction":"New user onboarding","introHtml":"<p>Fill out the form for new Commercial Excellence employees who need access to different programs.</p>","icon":10515,"iconUrl":"https://greatdane.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[2],"key":""},{"id":"4","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://greatdane.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[2],"key":""},{"id":"5","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://greatdane.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"6","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://greatdane.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[55,54,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e45bc581-ac0d-308c-812c-c0ddb79e446a","appLinkName":"System Confluence","appLinkUrl":"https://greatdane.atlassian.net/wiki","spaceKey":"DIGSVC","spaceName":"Digital Support","spaceUrl":"https://greatdane.atlassian.net/wiki/spaces/DIGSVC","isServer":false},"labels":[],"projectKey":"DIGSVC","serviceDeskId":2,"kbLinkDomainURLs":["https://greatdane.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DIGSVC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMDQ1ODM2NS00Yjg5LTRkYjctYjY1Ny1iYzY0OTQzMjc0ZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM5MDk3NzEsIm5iZiI6MTc0MzkwODU3MX0.NExT8Kcxvic8buOcx5a_Su9JEOFU_G-JXUrLGcW6fRI","targetCollection":"upload-project-10035","endpointUrl":"https://api.media.atlassian.com","clientId":"10458365-4b89-4db7-b657-bc64943274e7","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":4,"projectId":10035,"form":{"name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","intro":"<p>Submit a request or report a problem.</p>","instructions":"","icon":10540,"iconUrl":"https://greatdane.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10274","fieldConfigId":"10547","label":"Department","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10402","label":"Marketing","selected":false,"children":[]},{"value":"10404","label":"Commercial Operations","selected":false,"children":[]},{"value":"10424","label":"ComEx - General","selected":false,"children":[]},{"value":"10403","label":"Digital","selected":false,"children":[]},{"value":"10406","label":"Sales - General","selected":false,"children":[]},{"value":"10425","label":"Sales - Dealer","selected":false,"children":[]},{"value":"10426","label":"Sales - Corporate","selected":false,"children":[]},{"value":"10427","label":"Sales - National/Key","selected":false,"children":[]},{"value":"10428","label":"Sales - Afterbody","selected":false,"children":[]},{"value":"10408","label":"Human Resources","selected":false,"children":[]},{"value":"10409","label":"IT","selected":false,"children":[]},{"value":"10407","label":"Finance","selected":false,"children":[]},{"value":"10429","label":"Engineering","selected":false,"children":[]},{"value":"10413","label":"Manufacturing","selected":false,"children":[]},{"value":"10430","label":"External Vendor","selected":false,"children":[]},{"value":"10417","label":"Other","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What are the details of your request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/4","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/4","calendarParams":{"firstDay":0,"date":"2025-04-05T23:02:51-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e45bc581-ac0d-308c-812c-c0ddb79e446a","appLinkName":"System Confluence","appLinkUrl":"https://greatdane.atlassian.net/wiki","spaceKey":"DIGSVC","spaceName":"Digital Support","spaceUrl":"https://greatdane.atlassian.net/wiki/spaces/DIGSVC","isServer":false},"labels":[],"projectKey":"DIGSVC","serviceDeskId":2,"kbLinkDomainURLs":["https://greatdane.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMDQ1ODM2NS00Yjg5LTRkYjctYjY1Ny1iYzY0OTQzMjc0ZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM5MDk3NzEsIm5iZiI6MTc0MzkwODU3MX0.NExT8Kcxvic8buOcx5a_Su9JEOFU_G-JXUrLGcW6fRI","targetCollection":"upload-project-10035","endpointUrl":"https://api.media.atlassian.com","clientId":"10458365-4b89-4db7-b657-bc64943274e7","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=greatdane","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"86f7d079329769f6d92d63bf8d0c458e3c539530_lout","baseUrl":"https://greatdane.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://greatdane.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"10458365-4b89-4db7-b657-bc64943274e7","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"c028706c4e844d09bb6bc53731e663b5","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}